Build A Foundation for SOGI Empathy & Communication

Seat time:

60 Minutes

Audience:

Managers

In just 60 minutes, this sexual orientation and gender identity (SOGI) eLearning module can enlighten your management staff. It helps healthcare professionals expand conceptual understanding, recognize trends, and improve communication. Your team will learn SOGI terms to help patients, families, and colleagues feel more comfortable and confident.

Objectives:

  • Gain insight into LGBT demographics and health disparities
  • Explore multiple facets of SOGI, including sex assigned at birth, cultural influences and gender expression
  • Use culturally and linguistically relevant concepts and terms to affirm LGBT patients and families

Accompanying Job Aids:

  • Bibliography
  • Glossary of Terms

Related Courses:

Create An Affirming Service Environment for Transgender Patients

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Implicit Bias: How To Identify and Resolve It

This scenario-based training digs into how biases influence healthcare access, quality and outcomes. Participants learn practical techniques such as perspective-taking and partnership building to improve care delivery.

Build Language and Skills That Welcome and Affirm LGBT Patients

This scenario-based training familiarizes frontline staff with basic rules, policies and SOGI vocabulary, laying a foundation for welcoming and affirming care of LGBTQ+ patients.

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